Shipping policy
Shipping and Return Policy
Shipping
At Zuffenparts, we aim to process and ship your order as quickly as possible.
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Processing Time: Orders are typically processed within 1–2 business days.
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Delivery Time: Standard delivery time is within 7 business days (Monday to Friday), depending on your location and any delays with the carrier.
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Shipping Costs: Shipping costs are automatically calculated at checkout. Free shipping may apply during promotions or for orders above a certain amount (if applicable).
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Shipping Partners: We ship with reliable partners such as PostNL, DHL, or UPS.
- Import Duties: International shipments may be subject to customs duties or import taxes depending on your country's regulations. These fees are the responsibility of the customer.
Track & Trace
Once your order has been shipped, you will receive an email with a track & trace code to follow your shipment.
Returns
Not satisfied? No problem. You have the right to return your order within 14 days of receipt.
Conditions:
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The product must be unused, undamaged, and returned in its original packaging.
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Return requests must be submitted in advance via info@zuffenparts.com.
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The customer is responsible for return shipping and any associated costs, unless otherwise agreed.
Exceptions:
Electronic parts or specially ordered products cannot be returned unless they are defective upon arrival.
Refunds
Once we have received and inspected the returned items, you will receive a refund via the original payment method within 7 business days.
Do you have questions about shipping or returns? Feel free to contact us via our contact form.