Terms of service

 

OVERVIEW
Welcome to Zuffenparts! The terms 'we', 'us', and 'our' refer to Zuffenparts. Zuffenparts operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (the “Services”). Zuffenparts is powered by Shopify, allowing us to deliver the Services to you.

The following general terms and conditions, including all policies referenced herein (the “Service Terms” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Service Terms carefully. They contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Service Terms and our Privacy Policy [LINK]. If you do not agree to these Service Terms or the Privacy Policy, access to and use of our Services is not permitted.

ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Service Terms, you represent that you are of legal age in your state or province of residence and that you have given us consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services—such as browsing or purchasing from our webshops—we may request certain information from you, including your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary rights to share such information.
You are solely responsible for maintaining the security of your account login credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other party.

ARTICLE 2 – OUR PRODUCTS
We strive to provide the most accurate descriptions of our products and services on our webshops. However, please note that colors and appearances may vary from what you see on your screen. This is due to the type of device used and its settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the display or description in our webshop.
All product descriptions may be modified at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantity of products offered per person, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS
When you place an order, you are making an offer to purchase. Zuffenparts reserves the right to accept or reject your order at its sole discretion, for any reason. Your order is not accepted until Zuffenparts confirms it. We must receive and process your payment before accepting your order.
Please carefully review your order before submitting it. Zuffenparts may not be able to honor a cancellation request once your order is accepted. If we decline, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided during checkout.
Purchases can only be returned or exchanged in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time your order is placed and will be stated in your order confirmation email. Unless explicitly stated otherwise, all prices exclude taxes, shipping, handling, customs duties, and import fees.
Prices displayed on our webshops may differ from those in physical stores or from other online retailers operated by third parties. We may occasionally offer promotions that affect pricing and are subject to separate terms from these Terms. In the event of a conflict, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You also agree to update your account details—such as email, credit card numbers, and expiration dates—so we can process transactions and contact you if needed.
You represent and warrant that (i) the credit card details provided are accurate and complete, (ii) you are authorized to use the card, (iii) charges will be approved by your credit card company, and (iv) you will pay all charges incurred at the listed prices, including shipping, handling, and applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All stated delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or other factors beyond our control. Once we hand off products to the carrier, ownership and risk of loss are transferred to you.

ARTICLE 6 – INTELLECTUAL PROPERTY
Our Services—including, but not limited to, all trademarks, brands, text, displays, images, graphics, product reviews, video and audio content, and the design, selection, and arrangement thereof—are owned by Zuffenparts, its affiliates, or licensors, and protected under applicable patent, copyright, and intellectual property laws in the United States and other countries.
These Terms allow you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, perform, republish, download, store, or transmit any material from the Services without prior written permission from us.
Unless expressly stated in these Terms, nothing grants you any license or rights under any Zuffenparts, Shopify, or third-party patent, trademark, copyright, or intellectual property. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by Zuffenparts.
The names, logos, product names, service names, design elements, and slogans of Zuffenparts are trademarks of Zuffenparts or its affiliates or licensors. You may not use these trademarks without prior written permission. Shopify’s trademarks are the property of Shopify. All other trademarks in the Services belong to their respective owners.

ARTICLE 7 – OPTIONAL TOOLS
You may be granted access to tools provided by third parties as part of the Services. We do not monitor, control, or influence these tools in any way.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We are not liable in any way for any damage or issues arising from or related to your use of optional third-party tools.
You use any optional tools offered through the site entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features will also be subject to these Terms of Service.

ARTICLE 8 – THIRD-PARTY LINKS
The Services may include materials and hyperlinks to websites operated or controlled by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you may access. If you choose to leave the Services and access such third-party content or sites, you do so at your own risk.
We are not liable for any harm or damages related to your visit to third-party websites or your purchase or use of third-party products, services, resources, or content. Please review the policies and practices of third parties carefully and make sure you understand them before you engage in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party in question.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
Zuffenparts uses Shopify to provide the Services. However, all sales and purchases made through our store are handled directly by Zuffenparts. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Zuffenparts, including any injuries, damages, or losses resulting from purchased products or services. You expressly release Shopify and its affiliates from any claims, damages, and liabilities that may arise from or relate to your purchases from and transactions with Zuffenparts.

ARTICLE 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which you can view here [LINK]. Certain personal information may also be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you confirm that you have read the applicable Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to deliver and improve the Services. Information you submit to the Services is shared with Shopify and third parties who may be located in countries other than where you reside in order to provide services to you. Please read our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal information.

ARTICLE 11 – FEEDBACK
If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use this license to operate, deliver, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.
You further represent and warrant that (i) you own all rights in the Feedback or have obtained all necessary rights; (ii) you have disclosed any compensation or incentives received in connection with your Feedback submission; and (iii) your Feedback complies with these Terms.
We are under no obligation to (1) keep your Feedback confidential; (2) compensate you for your Feedback; or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we, at our sole discretion, consider unlawful, offensive, threatening, defamatory, obscene, otherwise objectionable, or in violation of intellectual property rights or these Terms.
You agree that your Feedback will not violate any rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene content, nor any computer virus or other malware that could in any way affect the operation of the Services or related websites. You may not use a false email address, impersonate someone else, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for the Feedback you provide and its accuracy. We are not responsible and assume no liability for any Feedback posted by you or any third party.

ARTICLE 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information related to or within the Services may contain typographical errors, inaccuracies, or omissions. This information may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have placed an order).

ARTICLE 13 – PROHIBITED USES
You may only use the Services for lawful purposes. You may not access or use the Services, either directly or indirectly, (a) for any unlawful or harmful activity; (b) to violate any international, federal, provincial, or local laws or regulations; (c) to infringe on our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or others; (e) to submit false or misleading information; (f) to knowingly transmit, upload, download, use, or reuse any material that does not comply with these Terms; (g) to send or facilitate the sending of unsolicited advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; (i) to engage in any other activity that interferes with others’ use of the Services or that, as determined by us, may harm Zuffenparts, Shopify, or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or other malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) use spam, phishing, pharming, pretexting, spiders, crawlers, or scrapers; (e) interfere with or bypass the security features of the Services or related websites, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time and without prior notice if we determine that you have violated these Terms.

ARTICLE 14 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time, and without notice. You remain liable for all amounts due up to the date of termination.
The following provisions will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

The information provided about or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, other users of the Services, or anyone who may be informed of its contents.

Unless expressly stated by Zuffenparts, the Services and all products offered through the Services are provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. In some jurisdictions, the exclusion of implied or other warranties is limited or not allowed. Therefore, the above disclaimer may not apply to you.

ARTICLE 16 - LIMITATION OF LIABILITY
To the extent permitted by law, Zuffenparts, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, as well as those of Shopify and its affiliates, shall under no circumstances be liable for any injury, loss, claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product. This includes, but is not limited to, any errors or omissions in content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if you have been advised of the possibility of such damage.

ARTICLE 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Zuffenparts, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against all liabilities, losses, damages, and claims, including reasonable legal fees, made by any third party due to or arising from: (1) your breach of these Terms of Service or any documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to or use of the Services.
We will notify you of any such claim entitling us to indemnification. Failure to give timely notice will not release you from your obligations unless you are materially prejudiced by the delay. We may, at your expense, assume the defense and settlement of any such claim, including the engagement of legal counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent (which may not be unreasonably withheld). You are required to cooperate with the defense of any claim subject to indemnification, including providing relevant documents.

ARTICLE 18 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any remaining provisions.

ARTICLE 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

ARTICLE 20 - ASSIGNMENT
You may not delegate, assign, or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted transfer without such consent is void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

ARTICLE 21 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with Services shall be governed by and construed in accordance with the laws and courts—federal, state, or provincial—of the jurisdiction in which Zuffenparts has its headquarters. You and Zuffenparts agree to the personal jurisdiction and venue of the relevant courts.

ARTICLE 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 23 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service. Updates and changes will be posted on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes in accordance with applicable law. Such changes become effective on the date stated in the notice. Your continued access to or use of the Services following the posting of any changes constitutes acceptance of those changes.

ARTICLE 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: info@zuffenparts.com.
Our contact information is as follows:
Zuffenparts
info@zuffenparts.com
Buitenplas 1/14, 1601 Ruisbroek, Belgium